Privacy Policy

RONGO HOLIDAYS understands that privacy is important to you and wants your experience when dealing with us to be as enjoyable and safe as possible. This policy describes how it handles your personal information generally as well as when you use our website this page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.rongoholidays.com/

For the purpose of Privacy Policy:

• References in this policy to you or your are references to User
• References to we, us or our are references to RONGO HOLIDAYS
• We respect your need to understand how and why information is being collected, used, disclosed, transferred and stored.
• Thus we have developed this Policy to familiarize you with our practices.
• This policy sets out the way in which we process your information when you use our Website or other digital platforms in accordance with applicable data protection laws.
• It is important that you read this policy together with any other policies we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using your personal data.

Use of Data

RONGO HOLIDAYS uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• Provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

RONGO HOLIDAYS provides an option to its users to post their experiences by way of reviews, blog articles, ratings and general poll questions.

The customers also have an option to give their feedback or ask questions w.r.t a service offered by RONGO HOLIDAYS or post answers to questions raised by other users

RONGO HOLIDAYS may also engage a third party to contact you and gather your feedback about your recent booking with Riya Travel.
Though the participation in the feedback process is purely optional, you may still receive emails, notifications (app, SMS, WhatsApp or any other messaging service) for you to share your review(s)

These reviews may be written (with or without images) or in video format. The reviews written or posted will be visible on RONGO HOLIDAYS and may also be visible on other travel or travel related platforms. The User Generated Content that RONGO HOLIDAYS collects may be of the following kinds:

• Articles for Website or Blog
• Review and Ratings
• Question and Answers
• Crowd Source Data Collection (poll questions).

Each User who posts review or ratings, Q&A, photographs shall have a profile, which other Users will be able to access. Other Users may be able to view the number of trips, reviews written, questions asked and answered and photographs posted

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

COOKIES AND OTHER TECHNOLOGIES

We use cookies and other technologies to enhance your experience when you use our Website. To that effect, we have developed a cookie policy to familiarize you with our practices. You can access the cookie policy

Service Providers

• We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
• These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children’s Privacy

• Our Service does not address anyone under the age of 13 (“Children”).
• We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers

Changes To This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
• We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the effective date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact
us:
By email: trips@rongoholidays.com